Head of Marketing

• Develop and implement strategic marketing communication plans across all channels.
• Ensure brand consistency across campaigns, content, and messaging.
• Collaborate with product, sales, and customer experience teams to align communication efforts.
• Lead performance marketing (SEO/SEM, email marketing, display advertising, paid media).
• Oversee digital analytic and optimise campaigns based on data insights.
• Manage digital content, website performance, and social media presence.
• Explore new digital channels and technologies (e.g., influencer marketing, automation tools).
• Build and maintain strong media relations with relevant journalists, influencers, and outlets.
• Lead crisis communication planning and execution.
• Manage internal and external communication strategies, including press releases, speeches, and events.
• Lead and develop a high-performing team across communications, digital, and PR functions.
• Manage agency and vendor relationships.
• Oversee budget planning, forecasting, and ROI tracking for marketing and PR activities.
• Drive brand positioning and narrative to support business growth and stakeholder trust.
• Monitor and manage brand reputation across digital platforms and public forums.

• A degree in Marketing, Communications, Business, or a related field.
• Proven expertise in leading marketing and communication strategies in the retail industry.
• Strong leadership and team management skills to inspire and guide the department.
• Excellent analytical abilities to interpret market data and consumer behaviour.
• Exceptional communication and interpersonal skills for stakeholder engagement.
• Creativity and a results-driven mindset to deliver impactful campaigns.

• Opportunities to shape the marketing direction of a reputable retail company.
• Collaborative work environment with a focus on innovation and growth.
• Access to career development and progression opportunities.
• Supportive leadership committed to employee success.

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