Business Development Supervisor

• Develop and implement strategies to drive revenue growth by identifying new business opportunities, market segments, and innovative revenue streams.
• Analyse market trends, customer behaviour, and competitive landscapes to identify areas for business expansion.
• Collaborate with the sales and marketing teams to develop and implement strategies that enhance customer acquisition, retention, and upselling.
• Explore digital marketing, e-commerce, and other channels to maximize revenue potential
• Focus on improving the overall customer experience to drive customer loyalty and repeat business.
• Implement customer-centric approaches and feedback mechanisms to better understand and meet customer needs.
• Identify and implement technology solutions that support revenue growth and operational efficiency, such as CRM systems, data analytics tools, and e-commerce platforms.
• Ensure that technology is leveraged to enhance customer engagement and streamline business processes.
• Work closely with various departments, including finance, marketing, sales, and IT, to ensure alignment and collaboration in achieving revenue growth objectives.
• Foster a culture of collaboration and innovation within the organization.
• Establish and monitor key performance indicators (KPIs) to measure the success of revenue growth initiatives and operational improvements.
• Use data analytics to gain insights into customer behavior, market dynamics, and operational efficiency.
• Lead and support change management initiatives to ensure smooth adoption of new processes, technologies, and strategies throughout the organization
• Communicate changes effectively and address any resistance or challenges.
• Identify and mitigate potential risks associated with changes in operations and revenue generation, ensuring a balance between innovation and risk management.

• Bachelor degree in business or management
• 3 years in business development field
• Experiences in business transformation / development, financial analysis, and project management
• Proven ability to solve problems creatively, using innovative ways
• Possess research & analytical skills

Andrewsmith.biz.id