SSU (Fragrance Gallery) & Account Coordinator

• Manage the fragrance catalog/library with continuous review and updates based on olfactive trends and bestsellers.
• Liaise with Singapore and regional creative centers to keep the portfolio aligned with market demands.
• Work with regulatory and laboratory teams to ensure collection compliance with category norms and availability of oils.
• Conduct olfactory analysis of competitor products and trends to identify fragrance gaps and opportunities.
• Write market and customer olfactive summaries for internal strategy and knowledge-sharing.
• Coordinate the development of olfactory strategy for each market/category, and ensure it reflects in the catalog offering.

• Prepare and evaluate samples in coordination with the sales team for internal and external presentations.
• Provide olfactive comments during evaluations and benchmark analysis.
• Create promotional kits for sales and distributor teams to facilitate selling from the catalogue.
• Manage oil inventory and product expiry for the library.

• Assist in identifying customer needs and positioning catalogue offerings that match their briefs.
• Develop and deliver product presentations, leveraging catalogue collections.
• Track sales performance and product uptake using KPIs (e.g., win rate, gross profit).
• Coordinate with internal teams (Customer Service, Planning, Distribution) to ensure project execution and client satisfaction.
• Support brief handling and follow-up, particularly those involving catalogue matches or minor adaptations.

• University degree in relevant field.
• 2+ years of experience in fragrance evaluation, product development, or account coordination roles.
• Strong olfactive knowledge and ability to analyze and describe fragrances.
• Excellent written and verbal communication in English.
• Skilled in MS Office and internal tools (IBIS, SMS, etc.).
• Detail-oriented, organized, and proactive in managing multiple ongoing tasks and projects.

• Strong knowledge of perfumery language and fragrance families.
• Understanding of fragrance market trends and customer preferences.
• Capability to benchmark and analyze competitors' offerings.
• Experience managing fragrance libraries and promotional kits.
• Coordination with cross-functional teams: Creative, Lab, Regulatory, Customer Service.
• Familiarity with internal systems (e.g., IBIS, shipment tracking, product base logs).
• Strong written and verbal communication, especially for olfactory summaries and customer decks.
• Basic commercial skills: brief handling, follow-up, and customer alignment.
• Ability to deliver presentations and support customer meetings.

Givaudan