
Head of Online Subscription Sales (Jakarta)
- Jakarta Selatan
- Permanen
- kerja tetap
- Sales Leadership & Strategy
- Develop and execute the online sales strategy for Youtap Online POS SaaS solutions.
- Drive customer acquisition and retention across SME merchants, QSRs, and restaurants.
- Establish scalable sales processes and funnel management to deliver predictable revenue growth.
- You will have the revenue target for Online Sales and will be goal-oriented on this target.
- Team Building & Management
- Recruit, train, and manage a high-performing online sales team.
- Set clear performance targets (KPIs and OKRs) and ensure accountability across the team.
- Provide leadership, coaching, and mentoring to ensure continuous skills development.
- Market Development & Growth
- Identify and develop new market opportunities, partnerships, and digital acquisition channels.
- Drive digital campaigns, lead generation, and conversion strategies in collaboration with marketing.
- Maintain a strong understanding of competitive offerings and market trends.
- Customer Success & Retention
- Ensure seamless onboarding and adoption of Youtap Online POS SaaS solutions.
- Work with customer success and support teams to maximize customer satisfaction and reduce churn.
- Collect customer insights to inform product improvements and future roadmap.
- Performance & Reporting
- Report regularly to senior management on sales performance, pipeline, forecasts, and key metrics.
- Manage budgets, pricing, and discount structures to maximize profitability.
- Experience
- Minimum 10 years of sales experience with at least 5 years in SaaS, Fintech, or Technology sales.
- Proven track record of leading and scaling sales teams in Indonesia.
- Strong background in online and digital sales, including experience with digital lead generation, CRM, and e-commerce tools.
- Leadership
- Demonstrated success in managing, motivating, and developing high-performing teams.
- Strategic thinker with strong execution capabilities.
- Industry Knowledge
- Deep understanding of the SME, QSR, and restaurant sectors in Indonesia.
- Familiarity with POS systems, SaaS business models, and digital transformation trends.
- Skills
- Excellent communication, negotiation, and relationship management skills.
- Data-driven decision-making and proficiency in CRM systems (e.g., Salesforce, HubSpot).
- Fluency in Bahasa Indonesia and proficiency in English.