Job Description:Details of the Division and Team:The Know Your Client (KYC) Operator role focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.The KYC Operator provides regular communication to senior Bank stakeholders on changes in KYC, Anti Money Laundering (‘AML’) and Anti Financial Crime (‘AFC’) areas and ensures any changes required are implemented with minimum disruptions.The KYC Operator also assists the Bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades.What we will offer you:A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.You can expect:Comprehensive Medical Insurance Coverage for Employee and FamilyLife Insurance CoverageAdditional Pension Scheme (DPLK) on top of Statutory ContributionEAP – free and confidential counseling, online work-life resourcesStaff Loan including Housing Loan, Car Loan and Personal LoanHybrid work arrangementComprehensive leave benefitsAnnual health checkup – cost borne by company (once a year; conditions apply)Your key responsibilities:Liaise closely with all business line in managing the Know Your Clients (KYC) documentationsLiaise closely with local Anti-Financial Crime Officers (AFC) to facilitate new and existing clients onboardingLiaise and participate with Regional COB team on data gathering, new policy role out and Quality AssuranceVerification of client data for new and existing clientsPerform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentationsConduct regular operational performance reviews and participate in self-assessmentsEnsure adherence to standards, procedures and also identify risk mitigants wherever there is a control issueTakes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contributionActs as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environmentYour skills and experience:Graduates with good academic recordsOverall experience of at least 2 years in the Banking/Finance industryKYC background with a minimum of 1 year experience working in Client Onboarding teamExperience of working in a highly-matrixed environment and accustomed to bridging the gap between disparate organizations and cultures.Effective communication skills and able to manage relationships with clients virtually.Able to cope well under pressure and meet deadlinesTeamwork oriented with good interpersonal and communication skills.Self-motivated and driven individual.Ability to work independently with minimal supervisionAbility to multi-task.Ability to work under pressure with tight turnaround time.How we’ll support you:Flexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teams:Deutsche Bank is the leading German bank with strong European roots and a global network. to see what we do.Deutsche Bank & DiversityWe strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.
