
Chief Information Officer
- Jakarta
- Permanen
- kerja tetap
- Partnering and advising Business heads and their Management Teams on technology decisions.
- Accountable for the delivery of IT Services in Indonesia.
- Accountable for the shaping, evaluation, and value assessment of the overall Change Portfolio for Indonesia
- Leading a team of IT specialists
- Ensure Indonesia IT teams apply Group Standards
- Ensure Operational Risks and Controls are implemented and effective
- Drive innovation from a technological perspective within Indonesia
- Oversee system security and ensure that Indonesia is not exposed to critical risks from an IT point of view
- Record, build remediation plans and organize appropriate governance
- Ensure that all technology decisions align to appropriate governance and architecture Standards
- Review and maintain all systems to HSBC standards
- Finance and planning leads to budget for information technology needs and monitor/maintain this budget
- Establish relevant metrics to facilitate reporting and decision making
- Understand the local regulatory restrictions including the need for onshore systems due to personal data laws in country
- Understanding the business and technology strategy
- Translating the business strategy into an IT strategy that enables business to realize its objectives
- Cultivate and maintain the relationship between business and IT
- Advise the business heads on all technology related matters
- Partner with business, Business managers, Global Asset class IT heads and Regional
- Consulted on matters relating to relevant regulatory and Board relationships at regional level
- Consulted on execution of GB/GF strategy at Indonesia level
- Responsible for collaborating with peer Market Heads, GB/GF Business, and other senior IT Personnel to implement GB/GF goals in Indonesia, Policy expense and regulatory constraints, in line with Technology strategy, priorities and budgets
- Responsible for leading and influencing the GB/GF IT Teams to meet functional goals in the Indonesia and oversee delivery of the portfolio to time, cost, and quality targets
- Responsible for ensuring that all Indonesia demand is captured and effectively prioritized within the GB/GF global portfolio
- Responsible for coordinating all Indonesia input into the annual planning cycle
- Responsible for governing all GB/GF programmes implemented for Indonesia (not part of global/regional rollouts) ensuring the status and impacts to time, cost and quality are reported into Asia & Middle East International Markets CIO
- Responsible for delivery of GB/GF IT Transformation, Agile and DevOps adoption in Indonesia to realise savings as per targets in partnership with GB/GF Business
- Responsible for successful delivery of key GB/GF change programmes in Indonesia
- Responsible for ensuring deliverables are supportive and in compliance with Regional and GB/GF target state architecture.
- Responsible for coordinating regional activities required to mitigate service issues impacting Indonesia.
- Responsible for service performance of end-to-end services delivered within Indonesia (e.g., service SLA, MTTR, etc.)
- Consulted on delivery status of overall service/application health for Indonesia owned applications, and expert advice provided/facilitated from wider GB/GF as necessary
- Consulted on status of issues relating to critical IT incidents for Indonesia owned applications, and expert advice provided/facilitated from wider GB/GF as necessary
- Consulted on problem management and root cause analysis related to Indonesia Owned Applications where applicable, and expert advice provided/facilitated from wider GB/GF as necessary
- Proven ability to articulate complex issues concisely, suitable for all levels across the HSBC group. Gravitas and ability to interact with and coach senior executives.
- Outstanding relationship management and influencing skills.
- Practical experience in the leadership and management of an engineering function most focused on the delivery of operations technologies.
- Strong interpersonal skills - ability to influence, lead and drive teams to deliver. Demonstrate good judgement and a high level of communication skills to achieve effective stakeholder management.
- Knowledge of technology and technology trends, and the ability to provide technology consultancy to senior business heads
- Experience in planning and managing significant expenditure in a complex organization.
- Ability to work in a complex, matrix organization.
- Ability to balance the needs of the business, technology, Group, and staff
- Successful relationship management including senior stakeholder management and regulators
- Strong communicator with the ability to adapt delivery as appropriate for various audiences