Area Manager (Placement Batam)

• Manage in total 10 - 12 outlets at the same time.
• Manage all Outlet's F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Preserve each 10 outlet excellent levels of internal and external customer service.
• Identify customers needs and respond proactively to all of their concerns.
• Lead 10 - 12 Outlets Team by attracting, recruiting, training, and appraising talented personnel.
• Establish targets, KPI's, schedules, policies, and procedures.
• Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork.
• Comply with all health and safety regulations.
• Report on management regarding sales results and productivity
• Placement Batam, Riau.

• Minimum 3 years of working experience as Area Manager specializing in F&B/Restaurant Service or equivalent.
• Proven food and beverage management experience.
• Understand the inventory scheme well.
• In-depth understanding in-store profit and loss (P&L) report, Food hygiene, Health & Safety.
• Understand each KPI component for outlet and how to achieve them.
• Understand the process of solving problems related to operational issues.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Ability to spot and resolve problems efficiently, mastery in delegating multiple tasks, communication and leadership skills.
• Up to date with food and beverages trends and best practices.
• Ability to manage personnel and meet financial targets.
• Guest-oriented and service-minded.
• Culinary school diploma or degree in food service management or related field.
• Candidate must possess at least a Bachelor's Degree in Business Studies/Administration/Management, Food & Beverage Services Management or equivalent.
• Preferably Manager/Assistant Manager specialized in Food/Beverage/Restaurant Service or equivalent.

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