Purchasing & Customer Support Specialist

ATI Business Group

Jakarta
Permanen
kerja tetap

16 hari lalu

We are seeking a talented, enthusiastic, and detail-oriented individual who thrives in a fast-paced, multinational environment. As a Purchasing & Customer Service Officer for one of ATI's clients, you will play a key role in managing procurement-related administrative tasks while ensuring excellent service delivery to both suppliers and internal stakeholders.You will handle purchase orders, supplier coordination, and invoice processing, while also addressing inquiries, resolving issues promptly, and maintaining accuracy. Success in this role means meeting SLAs and exceeding performance expectations.Main Responsibilities:

Process purchase orders and supplier payments using the company's procurement or accounting software.
Coordinate and reconcile supplier invoices and delivery confirmations in the client's internal system.
Carefully follow purchasing procedures and pre-established guidelines to complete assigned tasks.
Ensure all procurement activities meet or exceed the team's minimum quality and accuracy standards.
Report any supplier issues, delivery delays, or system limitations to your direct supervisor.

Qualifications:

Excellent English comprehension.
Fluent in written, reading, and spoken English.
Minimum 1 year of experience in Customer Service and/or Purchasing/Procurement with overseas vendors.
Bachelor's Degree in Finance, Accounting, Business Administration, or Economics.
Strong attention to detail.
Excellent analytical and numerical skills.
Experience with accounting software (e.g., Xero).

Be Part of ATI Journey:Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI's singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 900 employees providing services to our clients across the globe.

ATI Business Group

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