Job Category: Hotel-General ManagerJob Description:Lead the next chapter at Holiday Inn Lampung Bukit Randu-a ~200-key hotel with 2 F&B outlets, a 600-seat ballroom, 5 meeting rooms + boardroom, and a health club, gym, and indoor/outdoor recreation set above the city. As General Manager, you'll set the daily direction, maximise sales and market share, safeguard standards, and be the brand's voice in the community-turning great guest moments into sustainable financial returns while elevating the hotel's profile across Lampung.You'll build a high-performance, people-first culture: clear goals, coaching, recognition, and succession plans that create real bench strength. On the floor and in the data, you'll lift guest satisfaction by listening hard, fixing fast, and embedding services that exceed expectations. Commercially, you own the plan-budgets, cash flow, pricing and distribution-in partnership with Sales & Marketing; you'll leverage technology to fill rooms and seats, lead capex and asset care with owners, and protect the hotel's market leadership through sharp revenue management and disciplined cost control.You bring a degree in Hotel/Business Administration (or equivalent) and 5-10 years of multi-department hotel leadership in mainstream, high-volume environments. You're fluent in English, comfortable with stakeholders from frontline to ownership, strong across Rooms and F&B, and confident making data-led decisions at pace. If you're ready to grow people, delight guests, and deliver results, come shape Holiday Inn Lampung Bukit Randu into the destination of choice for business, meetings, and family getaways.About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?About the Team:Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®️ family.
