Laundry Attendant
Hilton
- Jakarta
- Permanen
- kerja tetap
- Proper handling of the different types of linen.
- Use equipment and chemicals appropriately.
- Report any faulty equipment to the Laundry team immediately.
- Handle guest items with utmost care to avoid damages, shrinkage, lost buttons, etc.
- Answer guests’ calls and requests in a friendly, efficient manner.
- Collect guests’ laundry when requested and ensure that the correct room numbers are tagged to it.
- Inspect all laundry items and note any damages, discoloration etc. before and after cleaning.
- Report to the team leader if you do not know the material of the clothes, before handling.
- Prepare costings for guests’ laundry, ensuring correct and prompt billings.
- Package and deliver guests’ laundry to correct guestrooms.
- Ensure guest needs and reasonable requests are met.
- Maintain a clean work area.
- Responsible for the collection and distribution of uniform for hotel team members.
- Carry out any other reasonable duties and responsibilities as assigned.
- Adhere to the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Possess a High School degree.
- A least 1 year of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
- Able to work under physical and mental pressure.
- Knowledgeable of clothing materials and how to handle them.
- Able to operate the laundry machine .