Experience and Community Coordinator

Outpost

  • Bali
  • Permanen
  • kerja tetap
  • 1 bulan lalu
  • Lamar dengan mudah
Outpost is a next-generation travel and hospitality brand designed to meet the needs of remote professionals and digital nomads seeking to live, work, travel, and explore the world.Our destination neighbourhoods deliver boutique coliving accommodation combined with modern coworking spaces, travel and wellness programs, cafe and bar offerings, as well as social and recreational events. Our online community connects our members to a network of fellow nomads and travellers, as well as career opportunities and lifestyle content.Outpost's mission is to help remote professionals and digital nomads as well as ahead-of-the-game teams and organisations to join the remote revolution and design their best lives. Founded in Indonesia in 2016, Outpost has expanded to multiple locations in the nomad hubs of Bali and Cambodia, with further locations coming online in the region in 2022.Come join a growing company and help us redefine how people will live, work and find their purpose.Experience & Community CoordinatorResponsibilities include:You are responsible for facilitating Outpost’s dynamic community within the property.You will be the person to develop an atmosphere so that the rich mix of cultural creatives who use our space within the property will meet and spark off each other.You will support us in greeting and registering our members to our working spaces.You will work to develop an atmosphere to facilitate connections between people. You will work with the property’s operations and outpost marketing teams to develop experiences, events and trips. To succeed, you will find it personally rewarding to meet people and enjoy, and bring your own ideas to the job.We are looking for someone creative, energetic who likes to connect people with each other.Outpost members come to our locations for days, weeks or months, seeking connection and a unique experience. You will lead those efforts.Understand company registration membership system and cover as a host as needed.Key Responsibilities:Delivering the unique members experience to the community.Respond to members in a timely mannerDevelop the member experience, understand our member’s needs and interests to be able to coordinate events and create content and experiences of value to our community.Member sign-ups and help the team introduce and upsell our product and events.Answer incoming calls, respond to emails, and make sure all inquiries are followed up.Assisting members and tech team for troubleshooting and making sure the problem is resolved.Create and coordinate events from workshops to art classes and lunches to panel discussions and parties.Foster an inclusive community by creating a welcoming environment for all gender, race, language, etc.Manage experiences in the space and coordinate logistics behind events from catering, moving tables, printing of flyers etc.Interact and take the time to get to know the community.Work together with the Experience & community manager, operations and marketing team to make sure our events and content are attractive to potential members.Create and manage budgets.In charge of communication and customer service for the Outpost members and the community.Work alongside our Experience and Marketing team to follow all brand and event guidelines company-wide.This position will be working based in Bali.Qualifications:Experienced in planning and leading the events.Ability to engage with a community.Excellent verbal communication skillsJob Requirements:A degree in marketing, communications, and other relevant fields.Proven work experience in a community role or similar.Fluent in English is a Must.Having a background in the hospitality, tourism, and/or travel industry.Experienced in planning and leading the events (workshop/skillshare/panel discussions).Hands-on experiences with Social Media Management (Facebook, Instagram, Tiktok, etc)Excellent verbal and written communication skills.Applicants for this position should be Indonesian nationality and able to relocate/live in Bali.Reports to: Experience & Community Manager/GMDesired Start Date: Immediate

Outpost

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