Channel Account Manager - ICT Hardware & Solutions

• Gain deep insight into partner business needs and create tailored solutions to drive growth and address challenges.
• Act as Partner Account Manager, responsible for building and maintaining strong relationships with channel partners.
• Develop and recruit new partners to expand and strengthen the enterprise channel ecosystem.
• Craft long-term business plans and annual joint business strategies to align partner and company objectives.
• Manage partner performance, including sales targets and strategic initiatives, leveraging resources to support success.
• Analyze capability gaps and coordinate improvement programs to enhance partner skills and readiness.
• Oversee partner satisfaction by resolving conflicts, managing complaints, and implementing improvement plans.
• Handle other partner-related initiatives as directed by leadership.

• Strong background in partner development, performance management, marketing, training, and satisfaction management
• Deep familiarity with Indonesia's major partners and enterprise customers
• At least 5 years of experience in channel business roles within ICT companies (channel sales required)
• Preferred experience with Cisco, Juniper, Aruba (HPE networks), or comparable vendors
• Experience working at a distributor or top system integrator is an advantage.

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.

Michael Page