Strategic Qualitative Researcher

• Design and conduct end-to-end qualitative research (e.g. FGD, IDIs, ethnographic studies, etc.) to address key business questions in the gaming industry
• Oversee research execution across multiple markets and ensure consistency in methodology and quality
• Analyze qualitative data to identify patterns, themes, and actionable insights and synthesize findings into clear reports and presentations for stakeholders
• Collaborate with cross-functional teams (product, marketing, operations) to ensure research addresses business needs
• Manage and coordinate with external vendors/freelancers when needed to ensure high-quality deliverable

• 3-7 years of experience in the market research industry or in a qualitative researcher role
• Deep expertise in qualitative research methodologies, with a strong track record of planning and executing impactful studies
• Proven project management skills, with the ability to lead and deliver projects successfully and independently
• Strong user engagement and empathy, with the ability to connect meaningfully with players to uncover their needs and pain points.
• Excellent written and oral communication skills in Bahasa and English along with the ability to effectively collaborate with cross-functional teams
• Highly passionate about games with a good knowledge of the gaming industry in Indonesia; having a deeper curiosity for game products and the industry's best practices

Garena