Sr. Account Manager

Blackhawk Network

Jakarta Utara
Permanen
kerja tetap

6 jam lalu

About Blackhawk Network:Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Overview:The department is responsible for generating sales and revenue, increasing profitability, maintaining, and developing further with the key stakeholders from the key accounts.Reporting to the Country Manager, the role is responsible for increasing sales and revenue with all accounts sales of key physical and digital contents in Indonesia.Day to day relationship and account management of existing and new partners in Indonesia.The role also manages other account managers in the team, to ensure best executions and planning.The role requires delivery of strategic and business plan initiatives in line with the Greater Asia strategy. Responsibilities:

Responsible to define and execute the strategy to develop all accounts
Manage and develop the account manager, including individual and team OKR
Develop and implement strategic business plan per partner in line with the corporate & regional sales strategy
Manage accounts & build a strong, trusting, and ongoing relationships with key distribution partners, including sales management, promotion, inventory management, issue avoidance and resolution
Monitor client accounts and their needs to identify new business opportunities with your portfolio
Increase POSA, POR, Digital sales from all CP in all our existing accounts
Ensure delivery of Profit & Sales targets for all accounts
Review and expand all content into distribution gaps
Develop new retail distribution opportunities for all clients
Work with the team to onboard and launch new content, secure ranging within respective account partners
Understand/identify client’s issues and work quickly with various stakeholders to address and rectify the issues promptly
Providing superior customer service and ensuring client satisfaction
Build awareness and inspire all accounts to promote Blackhawk products and maintain a core range for sales growth
Sundry tasks upon request

Qualifications:

7+ years’ experience working with client buying teams
7+ years’ of business management in sales, or account management experience and managing team
Highly motivated with a strong level of initiative, energy, and enthusiasm
Extensive leadership experience and organizational skills
Strategic, collaborative outlook
Excellent communication, presentation, interpersonal and negotiation skills
Able to understand client’s needs, building trust and establishing a strong rapport
Persuasive, with sound of influencing and stakeholder management skills
Strong interpersonal skills with the ability to liaise with people at all levels and build beneficial relationships
Ability to build long-term relationships
Energize, influence, motivate and inspire the team and other colleagues
Proven track record of successfully influencing in a matrixed organization
Taking responsibility and having the ability and confidence to make good decisions
Highly organized, detail and solution-oriented
Problem solver with drive and determination
Strong customer service and project management skills
Competent Analytical Skills
Efficient working style and ability to juggle tasks without missing things
Experience managing large account portfolios
Experience of working across a diverse customer base
Accustomed to working in a fast paced, rapidly changing environment.
Self-started and able to work efficiently under pressure
Fluent in English & Bahasa
Competent IT skills – experience in using Microsoft Office (MS Word, Excel, Power Point, Outlook) and CRM software

Blackhawk Network

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