Account Manager/Sales Engineer

• Follow up customers’ inquiries and technical request, understand technical specification, and prepare commercial quotations.
• Work with the Regional Sales Manager to create a business development plan.

• Provide and achieve targets to grow the Service Business unit to maximize volume and profitability.
• Promote and sell the NCS aftermarket products, including Service Agreements, Repairs, Field Services and Upgrades as offered to all existing and new customers.
• Be responsible for the maintenance and growth of the Service Contract business for all product groups of the CEIG Group in the assigned sales territory.
• Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to designation of authority.
• Develop existing and build new customer relationships ensuring Nikkiso is seen as a long-term business partner.
• Aid prime equipment sales by maintaining and developing effective, working customer relationships via valued service products.
• Develop proposal for aftermarket sales campaigns for specific service products and markets/customers and align campaigns with the BLM, PLM and Business Development Manager leadership before execution.
• Monitor changes and developments within the industry and report to management.
• Promote all NCEIG product portfolio, follow-up and share sales leads internally.
• Document activities in our CRM program, Salesforce.
• Other duties as assigned.

• Sales Skills: Proficient in sales techniques, negotiation, and strategies. Ability to effectively close deals.
• Leadership: Strong leadership abilities. Ability to set goals, delegate tasks, and evaluate performance.
• Communication: Communicate effectively through exceptional written, verbal, and listening skills in order to interact with clients, team members, and senior management. Ability to deliver persuasive presentations and articulate sales strategies.
• Relationship Building: Proven ability to build and maintain strong relationships with clients, stakeholders, and business partners. Capable of networking to expand business opportunities.
• Analytical Skills: Strong analytical abilities to assess market trends, competitor activities, and sales data to drive informed decision-making. Proficiency in using sales analytics tools and CRM systems.
• Strategic Mindset: Ability to develop and execute tailored sales strategies and plans to achieve organizational goals. Capable of analyzing market opportunities, identifying target segments, and formulating effective plans.
• Problem-Solving: Exceptional problem-solving abilities to address customer concerns, market challenges, and team dynamics. Capability to think critically and propose creative solutions.
• Product Knowledge: In-depth knowledge of the company's products/services and ability to effectively communicate their features, benefits, and value propositions to customers.
• Industry Knowledge: Broad knowledge of the industry, market trends, and competitor landscape. Ability to stay updated on industry news and changes that may impact sales strategies.

• Ability to speak read and write English multi-lingual ability desirable.
• Ability to travel globally.

• Job will generally be performed in an office environment but may require extensive international travel to a client's office, production facility, or industrial/construction job site.

• Conditions will vary at each location, but the conditions listed above will generally apply.

• Bachelor’s degree in business administration, marketing, or a related field.
• A master's degree in business administration is preferred but not essential.
• At least 10 years of progressive sales experience in a similar industry or related field.
• Proven track record of achieving and exceeding sales targets.
• Experience in managing and leading a sales team.
• Familiarity with various sales techniques and methodologies.

• Stand, walk, sit, talk, hear, type, and write.
• Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls.
• Use standard office equipment such as computers, smart phones, printers, photocopiers, etc.
• Lift files and open desk drawers and filing cabinets.
• Global travel.

Nikkiso