Application Support
PT Metrodata Electronics, Tbk
- Jakarta
- Permanen
- kerja tetap
- Support only MS SQL server System for EDW
- Technical Support based on Microsoft Technology = SQL Server area database, SSIS/SSRS
- Monitoring Support and daily maintenance for SQL Server Database
- Administrating and Configuring any DB needs from application team
- Monitoring for SQL Server Integration Services (SSIS)
- Standard L1 troubleshooting for DB issue & SSIS
- Escalation to L2 Support & Prinicipal for any advanced level issue / changes
- Monthly operational report
- Support Standby for EOM Activity
- Bachelor's Degree,Computer Science/Information Technology
- At least 1-2 year(s) of working experience as Application Support
- Experienced in MS SQL server System for EDW
- Understand Client-Server, networking concept, computer troubleshooting*
- IT Service management knowledge
- Proficiency in spoken and written English
- Experienced with Report Development (SSRS), Integration (SSIS)
- Business Process in Secondary Processing and Logistics will be a plus
- Good Documentation Practices (GDP) Knowledge will be a plus
- Ability to work both as team and independently
- Able to handle customer requests and complaints
Kalibrr