
Cash Collection Specialist
- Jakarta
- Permanen
- kerja tetap
- Collections and Compliance: Process collections to meet service level agreements and ensure compliance with internal controls and credit policies.
- Customer and Internal Relations: Maintain strong relationships with both internal and external Siemens customers and collaborate with the Cash Allocation Back Office and Credit Management teams.
- Reporting and Documentation: Accurately maintain customer contact records in the collections tool and other SAP modules, and produce monthly debtor and ad-hoc reports as required.
- Process Improvement: Suggest and assist in implementing process or system improvements to enhance efficiency.
- Customer Service: Address customer queries regarding invoices, produce ad-hoc statements, and proactively contact debtors to confirm payment dates.
- Flexibility and Support: Be prepared to support working hours for countries outside of Indonesia to ensure seamless operations.
- Good command in English (both spoken and written).
- Good Command of Bahasa Indonesia and English (both spoken and written).
- Proven success in delivering process improvements
- Ability to interact across cultural spectrum
- Minimum 2 years collection experience.
- Knowledge regarding aspects pertaining to Credit would be added advantage
- Proficient in SAP
- CV Screening
- A session with our recruiter to understand your motivation & your past experiences
- 1-3 Business Interviews
- Offer Stage
- Medical test