Contact Center Officer

PT Teknologi Pamadya Analitika (Meditap)

Tangerang, Banten
Permanen
kerja tetap

1 hari lalu

Handle enquiries from clients and non-clients through chat, email, and telephone.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Provide accurate information and solutions in accordance with company policies and procedures.
Record and escalate issues when necessary to ensure timely resolution.
Support continuous improvement by providing feedback related to customer needs and service experience.

Minimum Diploma (D3) from a health-related background (Nursing, Midwifery, Public Health).
Service and customer-oriented with high attention to detail.
Strong communication and problem-solving skills.
Able to communicate in English (verbal and written).
Experience in handling sensitive and confidential information with high integrity and professionalism.

Disclaimer:Meditap ensures that your personal data is stored and protected in accordance with applicable regulations, including Law No. 27 of 2022 on Personal Data Protection (PDP), as well as Meditap’s internal policies regarding information security and data protection.
If you wish to request the deletion of your personal data, please contact us via email at hrd(@)meditap.id

Work from Home
Medical / Health Insurance
Paid Holidays

Entry Level / Junior, Apprentice Health and Medical Hospital / Health Care 1 opening Bachelor's degree graduateMeditap didirikan pada tahun 2015 untuk menjawab kebutuhan pelayanan administrasi kesehatan terbaik di Indonesia. Dengan pengalaman bertahun-tahun yang telah terbukti dan dioperasikan oleh para profesional, kami berusaha memberikan layanan terbaik kepada mitra dan pengguna kami.VisionMenjadi perusahaan teknologi kesehatan dan kebugaran yang berpusat pada pelanggan, paling disukai dan terbesar di Indonesia. Di mana pengalaman pelanggan yang kami utamakan.MissionBerusaha terus menerus untuk menawarkan pengalaman kesehatan dan kesejahteraan yang paling mulus melalui sistem teknologi terintegrasi.

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