Hostess - Rock Bar | AYANA BALI

AYANA Hospitality

  • Bali
  • Permanen
  • kerja tetap
  • 1 bulan lalu
  • Lamar dengan mudah
Join our team and be part of the continued success of Bali’s largest integrated resort.We offer an exciting career opportunity for an individual with the following details:Summary of Responsibilities:
  • Welcome guests and provide excellent customer service in a professional manner
  • Manage the waiting list and provide accurate wait times
  • Answer incoming calls and address customers’ queries
  • Assist with reservations and maintain an organized reservation system
  • Communicate with guests to understand their needs and preferences
  • Upsell promotional items, events, and provide suggestions for an enhanced experience
  • Ensure that the highest standards of customer service are provided to handle customer inquiries, complaints, any issues, and feedback that may arise in a professional manner to continuously improve service quality and guest satisfaction
  • Coordinate with other team members to provide excellent customer service
Requirements
  • Only for Indonesian Citizen
  • Proven experience with minimum of 2-3 years in the same field
  • Prior background from Restaurant/Club/Night Club is an advantage
  • Hospitality appearance, honest, initiative, creative and open minded
  • Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
  • Outgoing personality with excellent communication and interpersonal skills
  • Able to work outdoors under direct sunlight; in all weather conditions
  • Diploma in F&B Division, Hospitality, or other relevant fields. Bachelor's degree is desirable

AYANA Hospitality