VP of Business Unit - Start Up - Jakarta

• Developing and executing operational strategies to drive efficiency, profitability, and customer satisfaction.
• Leading multi-site retail operations (store networks, warehouse, logistics, and fulfilment).
• Defining KPIs for store performance, inventory turnover, and customer service metrics.
• Ensuring compliance with health, safety, and retail regulations across all locations.
• Driving innovation and process improvements within the department.
• Ensuring compliance with industry regulations and internal policies.

• Overseeing day-to-day operations of retail stores, ensuring consistent execution of company standards.
• Implementing operational improvements for sales performance, shrinkage control, and cost management.
• Driving customer experience enhancements, including

• Collaborating with procurement and merchandising teams to ensure efficient supply chain and inventory levels.
• Manage distribution centers and logistics operations for timely product availability in stores.
• Implement technology and process improvements to optimize inventory forecasting and replenishment.
• Managing budgets for operations, forecasting, and P&L accountability for store performance.
• Analyze operational data to identify cost-saving opportunities and improve profitability.
• Managing budgets and analysing financial data to guide decision-making.
• Monitoring market trends and adapting strategies to remain competitive.

• Building, mentoring, and retaining a high-performing operations team (regional managers, area managers, and store managers).
• Fostering a culture of accountability, continuous improvement, and customer focus.
• Work with HR team to design training programs to enhance operational capabilities and leadership pipeline.
• Report regularly to the executive team on key operational metrics and performance insights.

• Drive adoption of retail technologies (POS systems, inventory management tools, customer analytic).
• Implement omnichannel strategies, integrating e-commerce and physical store operations.
• Explore automation and digital solutions to enhance efficiency and customer engagement.

• A strong educational background in business administration, management, or a related field.
• Proven experience in leadership roles within the retail industry.
• At least 12 years of working experience in a reputable business, and a start-up experience.
• Exceptional strategic planning and analytical skills.
• Structure thinking, and ability to lead a team.
• Experience in managing financial and operational aspects of a business unit.
• Excellent communication and stakeholder management abilities.
• A results-driven mindset with the ability to inspire and lead teams.
• Willingness to roll up your sleeves, and understand the essence of customers and operational excellence in retail sector.

• An opportunity to lead a key business unit within the retail industry.
• Access to opportunities for growth and professional development.
• Attractive benefits package tailored to the role.

Page Executive