Electronic Category Account Project Intern (TikTok Shop by Tokopedia) - 2025 Start (BS/MS)

TikTok

  • Jakarta
  • Pelatihan
  • kerja tetap
  • 1 bulan lalu
In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.Responsibilities
1. Merchant Support & Outreach: Assist Account Managers in managing long-tail merchants by providing operational support, conducting research, reaching out to non-managed merchants, and building relationships to enhance merchant engagement.
2. Issue Escalation & Seller Support: Assist in resolving critical seller operations issues by escalating to internal teams and following up on resolutions.
3. Project Management Assistance: Support the priority projects within the category, ensuring timelines and deliverables are met.
4. Data & Reporting Management: Assist with data tracking, reporting, and documentation to improve workflow efficiency.
5. Cross-Team Collaboration: Collaborate with internal teams to ensure smooth merchant operations and issue resolution.Qualifications:Minimum Qualifications
1. Currently pursuing or recently completed a degree in Business, Marketing, Management, or a related field.
2. Strong communication and interpersonal skills, with the ability to engage with merchants effectively.
3. Detail-oriented, proactive, and able to manage multiple tasks efficiently.
4. Proficiency in Excel / Sheets, or other data management tools is preferred.
5. Ability to work independently and as part of a team in a fast-paced environment.
6. Basic understanding of eCommerce, online marketplaces, or account management is a plus.Preferred Qualifications
1. Strong problem-solving skills and the ability to handle merchant inquiries efficiently.
2. Proficiency in English due to cross functional collaborationsBy submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

TikTok