Application Engineer
Ecolab
- Jakarta
- Permanen
- kerja tetap
- You will join a large growing company and work with some of our leading customers
- Access to best in class resources, tools, and technology
- Receive a company service vehicle for business & personal use
- Opportunity for a long-term, advanced career path in service, sales, corporate accounts or management
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
- Assist Sales Representatives with plant surveys of prospective customers
- Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
- Engage in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
- Follow Ecolab safety guidelines and incident reporting requirements
- Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals.
- Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales
- Develop strong relationships with key stakeholders in current and prospective customers, including plant or facility executives
- Provide technical support to customers; identifying and resolving customer challenges, escalating as required
- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
- Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water
- Bachelor’s degree or Master’s degree in chemical engineering
- Min 1-2 years of experience in Water treatment or specialty chemical industry experience
- Working knowledge of boilers, cooling towers, and wastewater treatment systems
- You have the ability to interact effectively with others, including senior-level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy
- Knowledge of English is important
- You have strong relationship skills